frequently asked questions
About Us
What does Paro mean?
Paro is Umaimah’s mom's name and the inspiration behind the brand! Paro creates South Asian comfort foods––classic dinner table dishes that are easy to cook, enjoy, and share. Our mission is to bring healthy, quality, South Asian food to everyone’s table.
How do I cook Paro products?
You can read more about how to cook the products through the below:
https://www.fromparo.com/products/tarka-oil
Product
How did you formulate the recipes?
Paro products were formulated with Paro herself (Umaimah’s mom) and a recipe developer. We worked with top suppliers and perfected the spice blend after trying 30+ samples!
Are the rice and lentils clean?
Yes! We purchase our lentils and rice from high-quality suppliers who clean the lentils and basmati rice.
Are your products vegan, gluten-free?
Our Daal and Kitchari are Vegan, Gluten-Free and Dairy-Free.
Our supplier has an Allergen Control Program that includes swabbing to verify the reliability of the sanitation program and they also do a full clean down between all production runs.
The Tarka is Gluten-Free but it is not Vegan. It contains Milk.
Orders & Shipping
When will my order arrive?
Once your order has been placed, processing may take up to 1-2 business days.
Standard Shipping takes 4-8 business days.
For orders shipping to Alaska and Hawaii, Standard Shipping can take up to 6-10 business days.
Where do you ship?
We currently only ship within the US, but are hoping to expand soon! Please feel free to send requests to hello@fromparo.com.
How much is shipping?
All orders over $45 have free shipping.
Can I modify or cancel my order once it's placed?
Once your order is placed, you can not make any changes. If you have any questions, please email hello@fromparo.com as soon as possible.
What is your return policy?
If you aren’t happy with your order, please reach out to us at hello@fromparo.com.
Where can I find Paro?
Where is Paro sold?
Paro is currently sold on fromparo.com and you can also find our products at Big Night BK in Brooklyn, New York
I’m interested in selling your product - how do i get in touch with your team?
We’d love to chat with you. Please reach out to us at hello@fromparo.com
Why Lentils?
Why are lentils good for you?
This little bean is high in protein, iron, and potassium. And if you’re vegan, vegetarian, diabetic, gluten free, or just trying to cut down on meat—lentils are your answer.
Are lentils good for the environment?
Yes! Below are some of the reasons why lentils are good for you:
- Lentils have a negative carbon footprint
- Low water footprint
- Zero Waste
- Improves soil health
You can read more about lentil sustainability here: https://www.lentils.org/wp-content/uploads/2022/06/SPG-Sustainability-Flat-Sheet-KK-LRES.pdf